Privacy Policy

 Last Updated 15/01/2024

Introduction:

This website is operated by Chicki Babes and Company ABN: 40861341542.

This Privacy Policy describes how Chicki Babes and Company (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from chickibabes.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Chicki Babes and Company is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from chickibabes.com.au (the “Site”). 

Terms of Use:

This privacy policy must be read in conjunction with our Terms of Service Policy.

Changes to our Privacy Policy:

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We will post the revised Privacy Policy on the Site, update the "Last updated" date. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our services after any changes have been posted on our Website indicates your acceptance of those changes.

If you have any questions regarding our privacy policy or any other matter, please contact us by clicking the contact us button at the footer of our website 

Collection of Your Information:

We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. We release account and other personal information only when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our Terms of Service; or protect the rights, property, or safety of Chicki Babes and Company, our users, or others.

Types of Information Collected:

We may collect personal information from you (including, without limitation, your name, email address, phone number, and postal address) when you visit our website, register with our website, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and any search engine or inbound hyperlink used to reach this website. This information is used only for statistical purposes and in regards to how we may enhance the customer experience. We release account and other personal information only when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our Terms of Service; or protect the rights, property, or safety of Chicki Babes and Company, our users, or others.

How we use Your Information:

We may use your collected information in the following ways:

  • To process and fulfil your order, including sending emails to confirm your order status and shipment, along with customary business communications.
  • To verify your identity and to assist you if you have forgotten your username or password.
  • To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions i.e., marketing material
  • To help us learn more about your shopping preferences and personalize this website in accordance with your preferences.
  • To analyze trends and statistics.
  • To improve or update this website and our products / services.
  • To protect the security or integrity of our website and our business
  • To respond to your enquiries and communicate with you if necessary.

Chicki Babes and Company reserve the right to use customer account holder contact information we collect in order to send you information and marketing offers from Chicki Babes and Company. We send marketing messages by email to keep you aware of discounts and exclusive offers. It is within your rights to unsubscribe from the Chicki Babes and Company data base at any time by clicking the unsubscribe link embedded in each of our promotional emails or by contacting our customer service team through our contact us portal.

 To assist us and help combat spam we kindly request you:

  • Please ensure that when entering your contact information into our database you correctly submit your details. Please update us of any change or cancellation of your email address.
  • If you do not wish to continue receiving promotional messages from Chicki Babes and Company please ensure you unsubscribe from our database.
  • If you receive a message from us after you have unsubscribed please assume that it has been sent in error and notify us immediately at chickibabes101@gmail.com 

How we disclose Personal Information:

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Website and Credit Card Security:

We take website and credit card security extremely seriously, and always endeavor to provide a secure safe platform on which to conduct online transactions. www.chickibabes.com.au uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read 'https' rather than just 'http'. It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting www.chickibabes.com.au, especially if you access www.chickibabes.com.au from a shared computer.

Linking to Third-Party Websites:

When you click on links and banners on our site that take you to third party web sites, you will be subject to the third party's privacy policies. While we support the protection of privacy on the Internet, Chicki Babes and Company cannot be responsible for the actions of any third-party web sites.

      Cookies:

      Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

      Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

      Children's Data:

      The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

      As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

      Contact

      Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at chickibabes101@gmail.com